Customer Insight
Value
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Thursday, 11 March 2010


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Customer Connect Australia specialises in:

  • Customer research and benchmarking, leading to customer insight
  • Strategies and propositions that maximise customer perceived value
  • Customer experiences that increase customer retention and loyalty
  • CRM programs that maximise customer profitability
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Customer Experience Blog Minimize
Stories of some of the best and worst customer experiences. Use "Contact Us" to send us your stories for inclusion in our blog!
Author: jwturnbull Created: 25/03/2009 8:52 PM
Customer Experiences - the good, bad and ugly

When does value peak?

By jwturnbull on 8/03/2010 3:33 PM

Not when you buy the product!

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How long does a great experience last?

By jwturnbull on 8/02/2010 2:52 PM

A great experience can last a lifetime

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Can you trust dealers to service your car?

By jwturnbull on 11/08/2009 1:52 PM

Lack of trust after some dodgy service jobs

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Amiable service

By jwturnbull on 20/05/2009 2:17 PM

AAMI gets it right

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