Apr 4

Written by: jwturnbull
4/04/2009 9:34 AM

Absolutely delighted when I obtained my Kawasaki KLR650 about 4 months ago, it lived up to all my expectations and suits me just great. Even the initial warranty and inspection was enjoyable. About a month ago I recevied my first safety recall notice and arranged for the work to be done by the dealer. The day before I was scheduled to put the bike in I received a second safety recall notice for a diffent issue. For various reasons I was unable to take the bike in the next day anyway so range and rescheduled, this was fortunate as I would have had to take the bike back again for the second recall as they needed to order the parts in. The next day I received another recall notice for another issue. At no stage have Kawasaki or the dealer recognised that I have been bombarded with  these recalls, have and will incur significant inconvenience in getting the bike there and stand around for half a day waiting or thought to be proactive in consolidating the saftey recalls into one visit. The product experience delivered by Kawasaki is certainly not being backed by a great service experience by its Dealer.

Anyone had a similar expereince with other vehicles?

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