"The CMAT engagement performed by Customer Connect, in my opinion, was the best piece of consulting work I have commissioned in my career." - Director, MSDA.

"John's work was fantastic. Very useful and engaging." NSI TAFE conference delegate.

"Customer Connect's approach to work is first class, we have always felt they look after our interests..." Marketing Director - The Salvation Army.

"He knows what he is delivering... one of the best teachers I have come across at MGSM." MBA student.

"The work done by Customer Connect was of a very professional standard. Ricoh was very satisfied with the work performed." Sales Director - Ricoh

"Wow - yes, this does give a whole different perspective on the customer expereince. I really love what you are suggesting. Thank you so much....for expanding my thinking around how we can truly be a customer centric organisation." Marketing Manager - NGS Super

"Ross has been outstanding in developing our customer intimacy strategy at NGS Super and guiding our business through a significant change management program. I would highly recommend Ross and Customer Connect to others who are committed to improving thier customer management capabilities." Marketing Director, NGS Super