Tools and Methods

At Customer Connect we have developed a library of tools, checklists and methods to allow our clients to results results, sooner. A range of samples are provided on this page.


Process MapA stakeholder-centric view of business processes using swim-lane process mapping
Customer Interaction DiagramA tool for scoping out the extent of stakeholder relationships, interactions and priorities
CRM StrategyTable of contents from our Customer Relationship Management Strategy template
Copyright 2012 Customer Connect Australia Pty Ltd. ABN 33104850795